Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern? This page explains how to reach Crypto Casinos and what we can (and cannot) help with.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and try to respond within two working days. Send your message to [email protected].

If you can tell us the nature of your enquiry in the subject line — for example "review correction," "bonus terms question," or "general feedback" — we can route it to the right person faster.

What We Can Help With

• Site reviews and rankings — Questions about how we assessed a particular crypto casino, why it's ranked where it is, or what a specific offer actually involves.
• Corrections — Bonus terms, licensing details, supported coins, and payout speeds change. If something on the site looks out of date, tell us and we'll look into it.
• Content suggestions — If there's a crypto casino topic, coin, or comparison you'd like us to cover, let us know.
• Partnership or editorial enquiries — If you represent a casino brand or a relevant business and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If gambling has become a problem for you or someone you know, please say so in your message. We'll point you toward help, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, independent of contacting us.

What We Cannot Do

We are an independent review and comparison site, not a casino operator. That means there are some things outside what we can resolve directly:

• We cannot access, close, or verify your account at any casino, process a deposit or withdrawal, or resolve a dispute over funds — that has to go through the casino's own support team.
• We cannot confirm whether a specific offshore crypto casino is legal to use in your state. Regulation for online gambling varies significantly across the US, and offshore crypto casinos operate in a legal grey area for US players rather than under any US regulator's licence. Check your own state's current rules before playing anywhere.
• We cannot give tax or legal advice. If you have questions about tax on crypto gambling winnings or crypto gains, consult a qualified tax professional.

How Our Editorial Process Works

Our rankings, including those on our Best Non GamStop Casinos 2026 page, are based on factors like licensing, supported cryptocurrencies, game variety, payout speed, and bonus terms. Some listed casinos pay us a commission when a reader signs up through our site, but that commercial relationship never decides where a site ranks. If you think a review has missed something material, email us and we'll review it.

Before You Get in Touch

A few things worth checking first, since they can save you a reply cycle:

1. Bonus and wagering questions are usually answered in the casino's own terms page — we summarize the headline conditions, but the operator holds the full rulebook.
2. Withdrawal delays are often caused by network congestion or pending verification at the casino, not by us — contact the casino's live support first.
3. If your question is about whether a site accepts players from your state, mention your state in your email so we can give a specific answer rather than a general one.

A Reminder on Age and Risk

Everything on this site is intended for adults of legal gambling age only — 21+ in most cases, though the minimum can vary by site and state, and each casino states its own requirement. Gambling involves real risk of financial loss, and playing with cryptocurrency adds price volatility on top of that: the value of your deposit or winnings can move before you cash out. Never gamble with money you cannot afford to lose, and never treat crypto casino play as a way to make income. If you need support, the National Problem Gambling Helpline (1-800-GAMBLER) is available, and it's worth remembering that offshore sites may not offer the same self-exclusion tools and player protections as state-regulated operators.

Whatever the reason for writing in, thank you for reading our work and for taking the time to reach out. A real person will read your message and reply.